Korva won't install or open on Mac or Linux | Korva Help
Korva Help

Korva won't install or open on my Mac or Linux computer

Free For Mac and Linux Checked against Korva 1.9.4 on

On a Mac, drag Korva into Applications before opening it, and click Open when macOS asks about an app from the Internet. On Linux, make the AppImage executable with chmod +x, and install libfuse2 if it won't start. If a download seems damaged, download it again and compare its SHA-256 checksum with the one on the download page.

Most install problems come from a download that stopped part way, or a step that was skipped. Find your problem below.

Mac

macOS asks whether to open an app downloaded from the Internet

That’s normal the first time. Click Open. Korva is signed and notarized by Apple, so this is the only question macOS asks.

Korva opens, but it’s gone after I restart or eject something

You opened Korva straight from the disk image. Open the .dmg again, drag Korva onto Applications, then open it from Applications.

macOS says Korva is damaged or can’t be opened

The download is probably incomplete.

  1. Drag Korva from Applications to the Trash, and delete the .dmg file.
  2. Download the Disk image (.dmg) again from the download page.
  3. Check the file’s checksum (see below) before you open it.
  4. Install it again by dragging Korva into Applications.

If it still won’t open, contact support with your macOS version (Apple menu › About This Mac).

My Mac runs an older macOS

Korva needs macOS 12 or later. It works on both Intel and Apple silicon Macs.

Linux

Double-clicking the AppImage does nothing

The file isn’t executable yet. In a terminal, in the folder with the file, run:

chmod +x Korva_1.9.6_amd64.AppImage
./Korva_1.9.6_amd64.AppImage

Use your file’s name if you downloaded a different version. Running it from a terminal also shows any error message.

The AppImage says it needs FUSE, or “libfuse.so.2”

AppImages need the FUSE 2 library, which recent Ubuntu releases don’t install by default. Install it:

  • Ubuntu 22.04 and Debian: sudo apt install libfuse2
  • Ubuntu 24.04 and later: sudo apt install libfuse2t64

Or install the Debian (.deb) package instead, which doesn’t need FUSE.

apt or dnf won’t install the package

Install the file by its path, with ./ in front of the name, from the folder it’s in. For example sudo apt install ./Korva_1.9.6_amd64.deb or sudo dnf install ./Korva-1.9.6-1.x86_64.rpm. The package manager then fetches anything Korva needs. Korva is built for 64-bit Intel and AMD processors (x86-64) only.

Check that the download is complete

Every file on the download page has a SHA-256 checksum, a long number that changes if even one byte of the file is different.

  1. On the download page, click Copy next to SHA-256 on the card for your file.

    The macOS card on the download page, with the SHA-256 checksum and its Copy button
    1. Copy the SHA-256
  2. Open Terminal in the folder with the file and run the command for your system:

    • Mac: shasum -a 256 followed by the file name
    • Linux: sha256sum followed by the file name
  3. Compare the result with the checksum you copied. If they differ, download the file again.

Verify your download: the commands for Windows, macOS and Linux
The same commands are at the bottom of the download page.

If it still doesn’t work

Korva starts, then closes straight away

Start it from a terminal to see the error. On a Mac, run /Applications/Korva.app/Contents/MacOS/Korva in Terminal. On Linux, run the AppImage from a terminal as shown above. Then contact support with the message, your system and its version.

I can’t find Korva after installing the .deb or .rpm

Look for Korva in your applications menu. Some desktops only show new apps after you log out and back in.

Still stuck?

Korva’s developer reads every message. In Korva, choose Help › Contact Support, or email us. If a file won't open or looks wrong, attach it (or a PDF of how it should look) and we'll check it.